Claim for reimbursement

This form allows you to apply for a refund of Print@home tickets you have purchased.

In principle, tickets cannot be exchanged or returned. In accordance with clauses 4 and 5 of the terms and conditions governing Print@home tickets, it is for the Swiss Museum of Transport to agree to exchange or refund a ticket.

Your application for a refund should be accompanied by the following:

  • The relevant online ticket(s).
  • In the case of sickness/accident: a doctor’s certificate or employer’s confirmation
  • In the case of death: a copy of the power of attorney or contractual assignment of rights for the legal heirs
  • A copy of your ID card or passport

GTCB Online Tickets



Secrets of Swiss chocolate

To the Swiss Chocolate Adventure

Ticket Shop

Information, reservations, sales

+41 (0)41 375 75 75

Verkehrshaus der Schweiz
Lidostrasse 5
CH-6006 Lucerne

Opening times

Open daily!
10 am to 6 pm
10 am to 5 pm